Privacy Policy
Privacy Policy
Effective Date: 04 March 2026
Motus Hydraulics (“Motus”, “we”, “our”, or “us”) operates the website https://motushydraulics.com (the “Website”).
This Privacy Policy explains how we collect, use, store, and disclose personal information when you use our Website or interact with us. We handle personal information in accordance with the Privacy Act 2020 (New Zealand).
1. Information we collect
We may collect personal information from you when you:
– Submit an enquiry or contact form
– Request a quote or product information
– Phone us, email us, or otherwise communicate with us
– Use our Website
Personal information we may collect includes:
– Full name
– Email address
– Phone number
– Company name
– Address / delivery details (where required)
– Any other information you choose to provide
2. Website and device information (usage data)
When you visit our Website, we may collect certain information automatically to help operate and improve the Website, including:
– IP address
– Browser type and version
– Device type and operating system
– Pages viewed and time spent on pages
– Referring website / links
– Date and time of access
– General location (approximate, based on IP)
3. Cookies
Our Website may use cookies and similar technologies to improve your browsing experience and understand how the Website is used.
Cookies may be used to:
– Remember your preferences
– Help measure Website traffic and performance
– Improve Website functionality
You can set your browser to refuse cookies or alert you when cookies are being used. If you disable cookies, some parts of the Website may not function as intended.
4. How we use your information
We may use personal information to:
– Respond to enquiries and provide customer support
– Prepare quotes and provide product or service information
– Communicate with you about your request
– Improve our Website, services, and customer experience
– Monitor Website performance and troubleshoot technical issues
– Meet legal and regulatory requirements
We do not sell your personal information.
5. Sharing and disclosure
We may share personal information with trusted third-party service providers where necessary to operate our business or Website, such as:
– Website hosting and maintenance providers
– IT support providers
– Website analytics providers
– Email and communications platforms
These providers may only use your personal information to perform services for us and must protect it appropriately.
We may also disclose personal information:
– If required by law, regulation, or legal process
– To protect the rights, property, or safety of Motus Hydraulics, our customers, or others
– To investigate or prevent suspected fraud, security issues, or misuse of our Website
6. Analytics and third-party tools
We may use analytics services (such as Google Analytics) to better understand Website usage and improve performance.
Analytics tools may collect information such as pages visited, time spent on the Website, and interactions with Website content. This information is generally aggregated and used for reporting and improvement.
Google’s use of data is governed by Google’s privacy policies. You can learn more by viewing Google’s Privacy Policy at:
https://policies.google.com/privacy
7. Storage and security
We take reasonable steps to protect personal information from loss, unauthorised access, misuse, or disclosure.
No method of transmitting or storing information online is completely secure. While we work to protect your information, we cannot guarantee absolute security.
8. International disclosure
Some of our service providers (such as website hosting, email, or analytics platforms) may store or process information on servers located outside New Zealand. Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place and that information is handled in a way consistent with New Zealand privacy requirements.
9. Retention
We keep personal information only for as long as needed for the purpose it was collected, or as required for legal, accounting, or operational reasons.
10. Links to other websites
Our Website may contain links to third-party websites. We are not responsible for the content or privacy practices of those websites. We recommend reviewing the privacy policy of any third-party site you visit.
11. Your rights (access and correction)
You have the right to request access to the personal information we hold about you and to request correction if you believe it is incorrect.
To request access or correction, contact us using the details below.
12. Changes to this privacy policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date.
13. Contact us
If you have questions about this Privacy Policy or your personal information, contact us:
Motus Hydraulics
Email: sales@motushydraulics.co.nz
Phone: 06 879 8590
Contact page: https://motushydraulics.com/contact/